Privacy Policy

Privacy Policy

Last updated: October 2026

Orthodox Occasions ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

Information We Collect

When you visit our website or make a purchase, we may collect:

• Contact information – Name, email address, phone number, shipping address
• Order details – Products purchased, order history, payment information (processed securely by our payment providers)
• Communications – Messages you send us via our contact form

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Communicate with you about your purchases
• Send order updates and shipping notifications
• Respond to your enquiries and requests
• Improve our products and services

Sharing Your Information

We do not sell your personal information. We only share your data with:

• Shipping providers – To deliver your orders
• Payment processors – To process payments securely
• Platform providers – Etsy (where applicable) for order fulfilment
• Analytics providers – Website usage data, as described below

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or destruction.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

Analytics

We run our own first party analytics to see how the site is used. It records the pages you view, clicks on phone number links, how you found us (the referring site and any campaign tags in the link, such as the codes Google and Microsoft add to ad clicks), your approximate location (country, state and city, taken from your connection) and your device type, operating system and browser. We store the page address without any other part of the link, and we never store your IP address or your full browser details. When you send an enquiry we count that a form was sent, but nothing you type into it is part of analytics.

This analytics is provided by Pagecog, the company that looks after our website, which processes it for us as our service provider. The data is held on Pagecog's own servers, which run on Cloudflare and Railway and may be outside Australia. It is used only to report to us on how the website performs, and it is deleted automatically after 25 months.

This site also uses Google Analytics, which uses cookies to record how visitors use the site (such as pages viewed). Google explains how it uses this data at policies.google.com/technologies/partner-sites.

Cookies

Our own analytics sets two first party cookies: pc_v, a random visitor identifier that lasts about 400 days, and pc_s, a random session identifier that expires after 30 minutes without activity. They contain no personal details and are used only to count visits and follow a visit through the site. Google Analytics sets its own cookies, as described above. You can block or delete cookies in your browser settings and the site will still work.

Contact Us

If you have questions about this privacy policy, please contact us through our Etsy store.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date.